Quicktext hotel chatbot COVID-19 | Hotel Costa Calero

COVID-19

turismo-Seguro-CovidFree

INFO COVID-19 TESTING

 

It is possible to arrange a PCR or antigen test at the hotel. For more information please click here:

TresA,Test Point CanariasBiolab Siete Mares, Hospiten 

 

Before your trip, please consult the conditions at the following link: click here

WE REALLY CARE ABOUT YOU

 

For HOTEL COSTA CALERO THALASSO & SPA, taking care of our guests and our employees is and will be our main goal.

That is why we have implemented and updated  the measures required by the Ministry of Health as detailed below:

 

OUR STAFF

All our staff have been trained and we have undergone a health and hygiene audit as well as certification

by a state-certified hygiene institute. Our staff has undergone a Covid-19 test before their incorporation into the job.

They will be protected at all times, having the necessary equipment to carry out their work with all the sanitary guarantees

 

NEW STANDARDS

Strict control and disinfection of all goods entering the hotel.

Specific contingency plan to apply in COVID19 detection cases.

 

ROOMS

Cleaning and disinfection of rooms with approved sanitary products, paying special attention to the most used elements.

Rooms will be cleaned when the guests are not in.

 

PUBLIC  AREAS

Hydroalcoholic gel dispensers throughout the hotel, mandatory use in all restaurants and bars.

New cleaning protocols to ensure disinfection of most used elements

 

RECEPTION

At the Hotel’s entrance will be a disinfectant mat as well as hydroalcoholic gel dispensers for mandatory use

Protective screens at the counter.

Possibility of downloading the Hotel App to consult the services and schedules of our facilities.

POOLS AND SUN TERRACES

Cleaning and disinfection of sunbeds and  sun terrace daily

Water quality control following strict protocols set by the Health Department

 

ENTERTAINMENT

The day and evening programmes are adapted accordingly

 

RESTAURANTS 

The use of Hydroalcoholic gel displayed at the entrance of each Restaurant is compulsory. We highly recommend washing your hands.

The use of hydroalcoholic gel is mandatory for handling tweezers, spoons and other buffet utensils.

QR codes for the drinking menu

BARS

The use of Hydroalcoholic gel displayed at the entrance of each Restaurant is compulsory. We highly recommend washing your hands.

QR codes for the drinking menu

 

THALASSO & SPA CENTER

It is mandatory to apply Disinfectant Gel when entering the Spa.

COVID-19 HYGIENE RESPONSE CERTIFICATE

 

Our establishment has the Covid-19 Hygiene Response Certificate by Preverisk Group.

This certificate means that our hotel has satisfactory implemented a seriees of measures adressed to prevent

or mitigate the potencial spread of Covid-19 illness amongst their guests, staff and visitors.

 

These measures are based on international recommendations issued by official bodies

like the World Health Organisation and other international bodies (HPA, CDC, ELDSNET, etc), plus National regulations.

 

These  measures have been adapted to the different departaments and activities (hotel, excursion, restaurant, etc.)

A risk-based approach has been adopted when looking at their operations.

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